London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour

REVIEW · LONDON

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour

  • 4.45,332 reviews
  • 1 - 2 days
  • From $74
Book on GetYourGuide →

Operated by Big Bus Tours - London · Bookable on GetYourGuide

Traveller rating 4.4 (5,332)Duration1 - 2 daysPrice from$74Operated byBig Bus Tours - LondonBook viaGetYourGuide

London clicks into place fast. This combo lines up open-top bus hopping with a London Eye time slot and a Thames cruise, so you cover headline sights without over-planning every connection. I love the flexibility of hopping on and off at major landmarks, and I also love how the Thames narration can turn a simple boat ride into a fun highlight, especially with guides like Pasquale, Dave, or Bill. One real consideration: London traffic can slow buses, so plan for some extra time between stops when streets get busy.

You’re not just buying rides. You’re buying pacing. With an audio guide on the buses, easy stop access, and the app’s live bus tracking, you get a guided-feeling day that still lets you move at your speed.

Key Things I’d Prioritize in This Tour

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Key Things I’d Prioritize in This Tour

  • Three modes of sightseeing in one ticket: bus, London Eye, and a Thames cruise
  • London Eye at your chosen moment: a pre-booked timeslot for the best use of your day
  • Use the app to cut waiting: real-time bus tracking helps you time your next hop
  • Hop where the views start: Westminster Bridge area makes the Eye feel like part of the river plan
  • Thames cruise with entertaining live commentary: narration adds personality to the scenery
  • 48-hour option adds guided walks: Royal Walk, Jack the Ripper, and Harry Potter tours

A Best-of London Day, Three Ways: Bus, London Eye, and the Thames

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - A Best-of London Day, Three Ways: Bus, London Eye, and the Thames
The big appeal here is simple: you see London from three angles. You get the city sweep from an open-top double-decker bus, you get the high-altitude skyline from the London Eye, and you get the postcard bends of the Thames from a boat.

If it’s your first trip, this helps you get your bearings fast. Even if you’ve been before, it’s a low-stress way to revisit classics like Westminster, Buckingham Palace, and Tower Bridge without chaining together multiple tickets.

The best part is how the stops and timing line up. You can build a day around key sights, then use the hop-on hop-off bus to shuffle between them without wrestling with route changes.

You can also read our reviews of more boat tours in London

Hop-On, Hop-Off Routes: How to Make the 24 or 48 Hours Work

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Hop-On, Hop-Off Routes: How to Make the 24 or 48 Hours Work
Your ticket is valid for either 24 hours or 48 hours, and you can hop on and off as many times as you like. You’ll also have access to 3 routes, which matters in London because not every street behaves the way it does on a map.

I like using the bus like a moving base. Ride it to reposition, then hop off long enough to do one or two focused things: a landmark photo, a short stroll, a museum visit, or a quick walk to a pier.

If you’re trying to see the most in the least time, start by picking your “anchors.” For example, choose one day for the Westminster side (Big Ben, Westminster Abbey), and one day for the river and eastern sights (Tower of London, Tower Bridge, St Paul’s area). The bus routes are built to connect those areas.

Also note that the buses include digital audio commentary in multiple languages, plus complimentary headphones. The audio can help you connect what you’re seeing to the story behind it, so you’re not just looking at buildings—you’re learning while you ride.

Stops Worth Planning Around: Westminster, Buckingham, Big Ben, Tower Bridge

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Stops Worth Planning Around: Westminster, Buckingham, Big Ben, Tower Bridge
The hop-on hop-off route is designed around the landmarks you keep seeing in London photos. The highlights include Big Ben, Westminster Abbey, Buckingham Palace, and Tower Bridge, along with stops near places like St Paul’s Cathedral and the Tower of London.

Here’s how I’d treat the major stop clusters:

Westminster Abbey and Big Ben Area

This is prime “stand and look” London. You get a strong sense of the city’s political and historic center, and it’s easy to pair a bus hop with a walk along the river. If you’re doing the London Eye, this is also the side that feels most naturally connected to the skyline views.

A small practical note: this area can feel crowded because it’s popular and central. Plan for some slowdowns and keep your expectations realistic when you want photos right at the curb.

Buckingham Palace and Changing of the Guard

If you catch the Palace vibe at the right moment, it’s one of those London scenes that just hits. Even when you’re not watching a ceremony, the location gives you a clear sense of how “major” the city looks from street level.

If your schedule is tight, don’t overcommit here. Treat it like a short stop for photos and a quick look, then move on while the day still has energy.

Here's some more things to do in London

Tower Bridge and Tower of London Side

This is where the Thames becomes the main character. The bus gets you to the bridge viewpoints, and from there the boat cruise feels like the natural next step rather than a separate activity.

This part also tends to offer great photo angles at different times of day, so if you’re doing multiple hours, you’ll want to experiment with when you hop off.

London Eye Timeslot Strategy: Seeing 360 Views Without Wasting a Day

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - London Eye Timeslot Strategy: Seeing 360 Views Without Wasting a Day
The London Eye is the skyline payoff. From the top, you get panoramic views that stretch across London, and it’s a great way to see how far the city spreads.

Two practical points make this smoother:

  • You’ll need to pre-book a time slot for the London Eye after booking. The instruction set comes with your confirmation.
  • You can board the bus at any stop on the route, but a smart starting point is Stop 12: London Eye (near the Lion Statue outside the London Marriott County Hall on Westminster Bridge Road). That keeps your morning or afternoon plan tight.

One reason the Eye works well in a combo like this: it’s timed. You’re not spending your day hoping for an open window—you’re planning around it. That saves time, especially if you’re only in London for a short stay.

Now, a balanced caution: London Eye crowds can be intense even with a booked time slot. In return, the ride itself is the kind of experience that makes the effort feel worth it. People consistently describe it as the best value part of the package, and it’s easy to see why when you look out over landmarks like the Houses of Parliament and Big Ben from above.

Thames River Cruise Between Tower and Westminster: What Makes It Worth It

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Thames River Cruise Between Tower and Westminster: What Makes It Worth It
The Thames cruise is about a 40-minute ride and it runs between the Tower of London and Westminster Pier (one-way). Cruises depart frequently—about every 15–40 minutes in summer and 30–40 minutes in winter—so it’s not a “wait around all afternoon” situation.

What you’ll like about this segment is the pacing. After hours of buses and sidewalks, the boat gives you a break while still moving past major sights. If your feet are tired, this is a smart reset.

And the narration matters. The cruise includes live commentary, and the tone has real variation depending on the guide. I’ve seen praise for guides like Pasquale, Dave, and Bill, and that’s a big deal because it turns the Thames ride from scenery-only into a story.

Practical tip: bring your plans close together. Since the cruise is one-way, you’ll want your bus route and walking connections to match where you plan to hop off for your boat terminal—either Westminster Pier or Tower Pier.

One potential drawback: if you’re sensitive to smells, a boat day isn’t always odor-free. One person mentioned feeling ill from the smell of boat engine oil, so if that’s an issue for you, consider it when planning.

48-Hour Bonus: Guided Walks Like Royal Walk, Jack the Ripper, and Harry Potter

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - 48-Hour Bonus: Guided Walks Like Royal Walk, Jack the Ripper, and Harry Potter
If you choose the 48-hour ticket, you also get a choice of 3 guided walking tours. These are:

  • Royal Walk at Stop 8, 10:00
  • Jack the Ripper at Stop 19, 13:00
  • Harry Potter at Stop 21, 16:00

You don’t have to fit them all. Pick one that matches your interests and save the other time for flexible bus sightseeing.

The Harry Potter walk, in particular, has a lot of good energy when a guide like Lea is leading it. You get the city’s streets and landmarks, but with a theme that makes the walk feel like an actual adventure instead of just crossing neighborhoods.

My advice: don’t over-schedule. A guided walk is active by nature, and it can be a lot to stack with an Eye timeslot and a cruise on the same day. If you want your day to feel fun rather than rushed, space the walk out.

Audio Commentary, Headphones, and the Big Bus App: Small Tech, Big Help

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Audio Commentary, Headphones, and the Big Bus App: Small Tech, Big Help
The audio setup is part of why this feels like a guided tour without forcing you into a group pace. The buses include digital audio commentary in Chinese, English, French, German, Italian, Portuguese, and Spanish. The headphones are included, and the buses also offer free Wi-Fi.

Here’s where I’d be practical: the included headphones might not fit everyone well. One review mentioned the free headphones didn’t fit a small child comfortably. If you have your own headphones (or noise-canceling earbuds), bring them. It’s an easy comfort upgrade.

The app is the other big win. You get access to the Big Bus app with route info and real-time bus tracking, and that helps you avoid the mental math of figuring out when the next bus will show up. Several people specifically praised the app’s live tracking for making hopping easier.

If you’re trying to stay efficient, use the app like a timer, not like a map. Decide when you want to go back to the top deck, then check the tracker so you’re not waiting longer than you need.

Traffic, Waiting, and Detours: The Real-World Tradeoffs

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Traffic, Waiting, and Detours: The Real-World Tradeoffs
This package is flexible, but it’s still London. Traffic can slow buses, and when roads get jammed, your “hop” can turn into a longer ride than expected. One person pointed out that doing long stretches without hopping can mean more waiting time.

Detours can also happen. For example, one review described having to get off the bus and walk due to a protest situation. That doesn’t mean the tour is broken. It just means you should stay alert, keep a bit of buffer time, and be ready to walk a short distance if the road network forces a change.

Also watch for confusion around stop navigation. A couple of people mentioned map or stop-finding issues, and others wished stop numbers were more visible. That’s an easy fix for yourself: take a screenshot of your stop numbers in the app before you leave, and ask staff for help if you’re unsure.

Price and Value: Is $74 Per Person Actually Fair?

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Price and Value: Is $74 Per Person Actually Fair?
For many first-timers, this price point makes sense because it bundles three time-and-ticket-heavy experiences:

  • a 24- or 48-hour hop-on hop-off bus pass with 3 routes
  • London Eye entry
  • a Thames cruise (one-way)

Even if you’re not trying to “do everything,” the value comes from redundancy. If you’re tired, you can ride the bus longer. If you want photos, you can hop for a quick stop and return. If you want a break from walking, the cruise handles that.

People also highlighted the flow of the London Eye experience and the generally smooth boarding process with short lines. That’s what you want when you’re traveling with limited time: less time stuck, more time enjoying.

Two caution points on value:

  • You’ll still feel the effect of traffic, so don’t plan a super tight connection between every hop.
  • The audio banter can be a hit or miss for some. One person found the bus audio got annoying, so if you’re picky about narration, treat the audio as optional rather than essential.

Who This Tour Fits Best (And Who Might Skip It)

I think this package fits best for:

  • First-time visitors who want a low-planning way to see Westminster, Big Ben, Buckingham Palace, Tower Bridge, and more
  • Families who need a clear, repeatable rhythm for sightseeing (bus hopping plus the break of the boat)
  • Time-constrained travelers who want major highlights without chaining together transit and multiple bookings

It may be less satisfying if you:

  • hate waiting in crowds, especially around top attractions
  • prefer walking everywhere and dislike using buses as your main transport
  • want very deep neighborhood exploring beyond the headline route

The Booking Call: Should You Pick This London Eye + Thames Combo?

I’d book this if you want a smart “greatest hits” London plan with built-in flexibility. The combo works because you’re not choosing between the skyline (London Eye), the river (Thames cruise), and the landmarks (hop-on hop-off). You get all three, and the app helps you manage your day like an adult instead of a stressed map chaser.

I would hesitate only if your schedule is extremely tight or you know you won’t tolerate traffic delays. In that case, you might still love the London Eye and the cruise, but you’d want a different transport plan.

FAQ

FAQ

How long is the hop-on hop-off bus ticket valid?

The Big Bus hop-on hop-off ticket is valid for 24 hours or 48 hours, depending on the option you choose.

Does the ticket include the London Eye?

Yes. Your ticket includes entry to the London Eye Ferris wheel, but you must pre-book your time slot after booking.

How long is the Thames River cruise, and where does it run?

The cruise is one-way and runs between Tower of London and Westminster Pier (in either direction) for about 40 minutes.

How often do the Thames cruises depart?

Cruises depart every 15–40 minutes in summer and every 30–40 minutes in winter.

Are the walking tours included?

Walking tours are included only with the 48-hour ticket: Royal Walk, Jack the Ripper, and Harry Potter.

Can I activate my Big Bus ticket using the app?

Yes. You can download the Big Bus app and use your Activity Provider Reference number to add your booking and activate the ticket, or you can show a printed or mobile voucher at a stop.

Not for you? Here's more nearby things to do in London we have reviewed

Scroll to Top

Explore London

Every corner of the city, and the best days out beyond it.